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District switches to ParentSquare to communicate with families

The Baldwinsville Central School District has switched to a new communication platform called ParentSquare to communicate with families. 

With ParentSquare, a unified app for school communication, parents and guardians can now receive all announcements from the district, their children’s schools and teachers in one place, with options to specify how and when they are notified. 

On August 7th and 21st, the district sent out an email invitation for parents and guardians to activate their ParentSquare account. The free app can be downloaded on the App Store or Google Play. Follow the Getting Started Guide for instructions. If you didn’t receive the invitation, please contact the Helpdesk at: or 315-638-6190.

PLEASE NOTE: ParentSquare does not replace the phone calls, emails and text messages that have been sent to families in the past. ParentSquare enhances that communication by allowing parents to log into their ParentSquare account online or download the ParentSquare App so they can see all messages sent in one centralized location. This will help us eliminate the issue of missing messages that may be caught up in email spam filters.

By unifying multiple tools into one communications app and service, ParentSquare provides a seamless experience for parents and staff. Parents will be able to keep track of news, activities and events from all their children’s schools in one place. 

If a parent/guardians does not download the ParentSquare app or activate their account, they will still receive emails and phone calls from their child’s school and the district. It is also important to note that the SchoolTool Parent Portal will still be used to review student schedules, attendance, assignments, and report cards.

The district hopes that ParentSquare’s intuitive, two-way platform will foster greater communication and family involvement. With ParentSquare, parents can enjoy photos posted by teachers, fill out forms and permission slips, sign up for parent-teacher conferences and much more. School staff and parents can engage in both one-to-one and group messaging with real-time language translation. 

Want to learn more about ParentSquare? Please check out these Frequently Asked Questions. 

If you still need assistance, please contact Baldwinsville CSD Public Information Specialist Sarah Buckshot at